Terms & Conditions

1. Acceptance of Terms

Welcome to Shubh Mangal Sarees (accessible via https://shubhmangalsarees.in/). By browsing, accessing, or placing an order on our platform, you acknowledge and agree to be legally bound by these Terms and Conditions, our Privacy Policy, and our Shipping and Return Policies. If you disagree with any part of these terms, please refrain from using our services.

We reserve the right to amend, update, or replace any part of these Terms and Conditions by posting revisions on this page. Your continued use of the website following any update constitutes acceptance of those changes.

2. Authenticity, Silk Mark & Handloom Variations

Shubh Mangal Sarees is deeply committed to authentic Indian handloom craftsmanship. Our pure silk sarees are crafted in adherence to high artisanal standards and, where applicable, carry Silk Mark certification.

While we strive to photograph each saree under calibrated natural lighting, slight variations in color tone may occur due to individual device display settings, digital photography parameters, and lighting angles.

3. Orders, Pricing & Taxes

All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless explicitly indicated otherwise.

• Order Confirmation: Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to cancel or limit quantities due to unforeseen inventory shortages or pricing inaccuracies.
• Payment Gateways: We support secure encrypted payments via Razorpay (UPI, Credit/Debit Cards, NetBanking), Direct Bank Transfers, Cheques, and Cash on Delivery (COD) for eligible domestic pin codes.
• Non-Payment / Failed Transactions: If funds are debited but an order is not generated, our gateway initiates an automatic reconciliation refund within 3–5 business days.

4. Custom Tailoring, Fall & Pico Services

We offer bespoke Fall, Pico, and Custom Blouse Tailoring services upon request. Once a saree has been personalized with customized stitching, fall application, or edge cutting, it is classified as a customized heirloom and is strictly non-returnable and non-exchangeable, except in the rare event of transit damage.

5. Shipping & Transit Insurance

We provide insured express courier delivery across India. Ready-to-ship sarees are dispatched within 24 to 48 business hours. Delivery typically takes 3 to 7 business days depending on destination pin codes.

Every package is sealed in tamper-evident luxury packaging. If you suspect any tampering or damage to the outer packaging at the time of delivery, please reject the parcel and contact our concierge immediately at info@shubhmangalsarees.in or +91 63999 45931.

6. Cancellations, Returns & Exchanges

We honour a 7-Day Return & Exchange Policy for unstitched, unused sarees in original condition with all boutique tags and security folds intact. For comprehensive terms, please review our dedicated Return & Refund Policy.

7. Intellectual Property & Copyright

All brand assets, including the Shubh Mangal Sarees logo, photographs, saree descriptions, editorial styling, and layout designs, are the exclusive intellectual property of Shubh Mangal Sarees. Unauthorized reproduction, scraping, or commercial exploitation is strictly prohibited under Indian and international copyright statutes.

8. Limitation of Liability

Shubh Mangal Sarees and its representatives shall not be liable for any indirect, incidental, or consequential damages resulting from website unavailability, postal transit delays caused by force majeure events, or minor fabric variations inherent in genuine handloom weaves.

9. Governing Law & Bareilly Jurisdiction

These Terms and Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, claim, or proceedings shall be subject to the exclusive jurisdiction of the competent courts in Bareilly, Uttar Pradesh.

10. Concierge Support & Grievance Redressal

For inquiries, grievance redressal, or styling consultations, our heritage concierge is at your service: